Privacy Policy

Last updated: 26 March 2026

This Privacy Policy describes our policies on the collection, use, and disclosure of your information when you use our website at
https://santechlab.com/ and explains your privacy rights and how applicable laws protect you.

We use your personal data to provide and improve our laboratory solutions, products, and services. By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Words with initial capital letters have meanings defined below. These definitions apply whether used in singular or plural.

  • Company: Refers to Santech Labs, D-168, Industrial Area, Phase-7, Near Swaraj R&D Complex, SAS Nagar (Mohali), Punjab, India.
  • Cookies: Small files placed on your device that store details of your browsing activity.
  • Personal Data: Any information that relates to an identified or identifiable individual.
  • Service: Refers to our website.
  • Usage Data: Data collected automatically through the use of the service.
  • You: The individual or organisation accessing or using our website.

Collecting and Using Your Personal Data

Personal Data

While using our website, we may request certain personally identifiable information, including:

  • Full name
  • Email address
  • Phone number
  • Country or location
  • Organisation or company name
  • Details of your enquiry or message

If you apply via our Careers section, we may also collect:

  • CV or resume
  • Employment history
  • Qualifications and professional details

Usage Data

Usage data is collected automatically when using our website. This may include:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages visited and time spent
  • Date and time of visit
  • Referring website

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to monitor activity and improve user experience.

  • Session Cookies: Deleted when you close your browser
  • Persistent Cookies: Remain on your device until manually deleted

We also use the Meta (Facebook) Pixel (Pixel ID: 837085917957070), which helps us:

  • Track visitor activity
  • Improve advertising performance
  • Deliver targeted ads on Facebook and Instagram

You can instruct your browser to refuse cookies; however, some parts of the website may not function properly as a result.

Use of Your Personal Data

We use your personal data for the following purposes:

  • To respond to enquiries and quotation requests
  • To communicate regarding our laboratory equipment, solutions, and services
  • To process job applications
  • To run marketing and advertising campaigns (where applicable)
  • To improve our website functionality and user experience
  • To comply with legal and regulatory requirements

We do not sell your personal data to any third party.

Sharing of Your Personal Data

We may share your information in the following situations:

  • Service Providers: For website hosting, maintenance, and communication support
  • Marketing Platforms: Including Meta Platforms, Inc. via Facebook Pixel
  • Legal Authorities: Where required by applicable law or regulatory obligations

All third parties are required to process your data securely and only for authorised purposes.

Retention of Your Personal Data

We retain your personal data only for as long as necessary:

  • Enquiry data: Typically up to 3 years
  • Job applications: Up to 1 year (unless extended with consent)
  • Usage Data: Retained for shorter durations unless required for legal or security purposes

We may retain certain information where necessary to comply with legal obligations, resolve disputes, and enforce agreements.

Delete Your Personal Data

You have the right to request deletion of your personal data.

You may contact us at any time to:

  • Access your data
  • Correct inaccuracies
  • Request deletion

Please note that we may retain certain information where required by law.

Security of Your Personal Data

We take appropriate technical and organisational measures to protect your personal data, including:

  • Secure HTTPS encryption
  • Controlled access to data
  • Regular system monitoring

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

Our website is intended for businesses and professionals in the laboratory and industrial sectors.
We do not knowingly collect personal data from individuals under the age of 18. If we identify such data, we will promptly delete it.

Links to Other Websites

Our website may contain links to third-party websites, including social media platforms such as:

  • Facebook
  • LinkedIn
  • Instagram
  • Twitter
  • YouTube

We are not responsible for the privacy practices of these external websites. We encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last updated” date will be revised accordingly.
We recommend reviewing this page periodically.

Contact Us

If you need any clarification regarding this Privacy Policy, you may contact us at: